Shipping policy
Last updated: June 2026
Ironbark Home & Outdoor is a trading name of Ironbark & Co Pty Ltd (ABN 63 696 726 959).
Shipping times
- Estimated dispatch and delivery times are provided on each product page
- Timeframes are estimates only and may vary due to location, freight carrier, or stock availability
Dispatch Locations
Ironbark Home & Outdoor partners with established Australian manufacturers and distributors to fulfil orders.
- Merlin and DACE products are dispatched from Queensland.
- SolarTronics products are manufactured and dispatched from a family-owned Australian business based in Victoria.
Dispatch locations may vary from time to time depending on stock availability and supplier operations.
Shipping method
- Orders are shipped using a network of trusted freight providers.
- Tracking information will be provided where available.
Delivery limitations
- While we aim to meet all estimated delivery timeframes, delays may occur that are outside of our control.
- Ironbark Home & Outdoor is not liable for delays caused by freight carriers or other external factors.
Risk and transit
- Risk in goods passes to the customer upon delivery to the nominated delivery address.
- Ironbark Home & Outdoor is not liable for loss or damage occurring in transit; however, we will assist customers in working with the freight provider to resolve any claims.
Delivery issues
- If you experience any issues with delivery, please contact us and we will assist in resolving the matter as quickly as possible.